Domain Frequently Asked Questions

Question 1

What is a domain?

Accepted Answer

A domain (domain name) is the unique address of your website on the internet. Instead of accessing your site via a numerical IP address, users can reach it through an easy-to-remember name like "example.com"; this address represents your brand’s digital identity. Without domain registration, a professional website cannot be published, corporate email addresses cannot be created, and your brand name cannot be protected in the digital environment. Before moving your business online, we recommend prioritizing domain registration.

Question 2

Why do I need a domain?

Accepted Answer

A domain is your brand’s identity on the internet; your website, corporate email, and entire digital presence are built on this address. Using "name@yourcompany.com.tr" instead of "yourcompany@gmail.com" creates a critical difference in terms of professionalism and customer trust.
Beyond that, registering domain names that match your business name before others do is essential for brand protection. Once a domain name is taken, recovering it can become a difficult process that requires both time and cost.

Question 3

Are domain and hosting the same thing?

Accepted Answer

No, domain and hosting are different services that complement each other. A domain is your website’s address on the internet, while hosting is the server infrastructure where your website’s files are stored. You need both to publish a website. You can think of it like a business: the domain is the address, and hosting is the building itself. Getting your domain and web hosting services from the same platform allows you to manage DNS settings, SSL installation, and technical support processes from a single panel.

Question 4

Should I choose .com or .com.tr?

Accepted Answer

If you are building a global brand or targeting an international audience, .com should be preferred; it is the most recognized and trusted domain extension worldwide. For businesses focusing on the Turkish market, .com.tr provides an advantage in local search results and signals local trust to visitors.
If possible, we recommend registering both extensions and redirecting one to the other; this is the most effective approach for both brand protection and SEO.

Question 5

Does a domain affect SEO?

Accepted Answer

Yes, domain selection has an indirect impact on SEO. A short, memorable domain name that aligns with your brand increases click-through rate (CTR) and strengthens user trust. The .com.tr extension can be considered a local relevance signal in search results targeting Turkey. However, the main factors that determine SEO are high-quality content, site speed, and technical optimization. Domain selection supports these elements but cannot replace them.

Question 6

What should I consider before buying a domain?

Accepted Answer

When choosing a domain, the primary criteria should be selecting a short, memorable name that reflects your brand. You can also protect your brand by registering the extensions used by your competitors. Additionally, we recommend checking whether your chosen name conflicts with another brand before registration.From an SEO perspective, domains that include keywords may provide an advantage; however, it is important that these keywords naturally align with your brand name. Forced or unnatural keyword usage can weaken your brand identity.

Question 7

Is my desired domain available, and how can I check it?

Accepted Answer

You can instantly check the availability of your desired domain name using Sadece Hosting’s domain lookup tool. You can also search for multiple extensions (.com, .com.tr, .net, etc.) at the same time. If the domain you want has already been registered by someone else, you can access the domain owner information through the Whois lookup tool. You can add available domain names to your cart and complete the registration process immediately.

Question 8

How can I purchase a domain?

Accepted Answer

To purchase a domain, first verify that the domain name is available using the search tool, then add it to your cart and complete the purchase process. After payment confirmation, the domain is usually activated instantly and becomes ready to use.For generic extensions (.com, .net), the process is immediate. For .TR extensions, document requirements may vary depending on the extension; you can find detailed information on the relevant page.

Question 9

For how many years can a domain be registered?

Accepted Answer

Generic domain extensions (.com, .net, .org) can be registered for periods ranging from 1 to 10 years. Long-term registration significantly reduces the risk of forgetting to renew your domain or losing it to someone else. .TR domain extensions can be registered or renewed for up to 5 years. By enabling the auto-renewal option, you can ensure that the renewal process is completed automatically before the expiration date.

Question 10

How long does it take for a domain to become active after purchase?

Accepted Answer

For generic extensions (.com, .net, etc.), domain registration is usually completed instantly after the purchase process is finalized. However, DNS propagation may take 2 to 24 hours worldwide; during this time, temporary access issues may occur.For .TR domains, the registration process is usually completed within 1 business day. You can track the application status via the Sadece Hosting customer panel.

Question 11

Can a registered domain be canceled or refunded?

Accepted Answer

No, domain registration processes are transmitted instantly to registration authorities, so cancellations and refunds are not possible. Therefore, we recommend carefully selecting your domain name and extension before purchase.This rule is a general industry practice and not specific to Sadece Hosting. To be sure about your domain name, we recommend evaluating different alternatives using the search tool before purchasing.

Question 12

What is a .TR domain and who can register it?

Accepted Answer

.TR domain is Turkey’s official country code top-level domain (ccTLD) extension. Individuals, businesses, and organizations can register .TR domain names. Extensions such as .com.tr and .net.tr provide local trust and SEO advantages, especially for brands targeting the Turkish market..TR domain registration via Sadece Hosting is carried out in accordance with the rules of Turkey’s registration authority (BTK).

Question 13

Is documentation required to register a .TR domain?

Accepted Answer

With recent regulations, the document requirement has been removed for many .TR domain extensions, especially the .tr extension; these domains can now be registered without documentation. However, some extensions such as .com.tr and .org.tr may still require documents. For extensions that require documentation, documents such as a trade registry gazette, chamber registration certificate, or identity document may be requested. You can find up-to-date information on which extensions require documentation on the TR Domain Registration page.

Question 14

What is the maximum registration or renewal period for a .TR domain?

Accepted Answer

.TR domain extensions can be registered or renewed for a maximum of 5 years. This differs from the 10-year upper limit for generic extensions.
We recommend keeping track of your domain’s expiration date and renewing it on time. You can simplify this process by enabling the auto-renewal option.

Question 15

How many days can a .TR domain be renewed after it expires?

Accepted Answer

After a .TR domain expires, it can be renewed within a certain grace period. After this period, the domain becomes inactive and, if not renewed in time, may become available for registration by others.We strongly recommend renewing your domain at least 30 days before its expiration date and keeping auto-renewal active; once a .TR domain is lost, recovering it can be a difficult process.

Question 16

How can I transfer my domain to Sadece Hosting?

Accepted Answer

To transfer your domain, you need to remove the transfer lock from your current provider and obtain the EPP (auth) code. Then, you can initiate the transfer request through the Sadece Hosting panel; the transfer process is usually completed within 5–7 days..TR domain extensions are transferred using a “Domain Auth Code Change Form” instead of a standard EPP code. Our technical support team will guide you through every step of the process.

Question 17

What is a domain transfer lock and how can I remove it?

Accepted Answer

A domain transfer lock is a security measure that prevents unauthorized transfers of your domain to another provider. It is recommended to keep it active to protect against malicious transfer attempts and should only be disabled when you intend to perform a legitimate transfer.To remove the lock, simply log in to your current provider’s domain management panel and disable the transfer lock setting. After the transfer is completed, you can reactivate the lock from the Sadece Hosting panel.

Question 18

How can I update my domain contact (Whois) information?

Accepted Answer

Whois information can be updated through the Sadece Hosting domain management panel. Keeping your name, address, phone, and email information up to date is important for both domain security and receiving notifications when your domain expires.For .TR domains, updating Whois information may require filling out an additional form; our support team will handle this process on your behalf by submitting it to BTK.

Question 19

How can I change Name Server (NS) addresses?

Accepted Answer

To change your Name Server addresses, log in to the Sadece Hosting domain management panel and update the existing NS records from the DNS settings section of the relevant domain. The changes may take 2–24 hours to propagate worldwide.
NS changes are especially required when pointing your domain to another hosting provider or when starting to use a DNS management service such as Cloudflare.

Question 20

What happens when my domain expires, can I recover it?

Accepted Answer

When a domain expires, it first becomes inactive; it can be renewed during the grace period for an additional fee. If this period also passes, the domain enters the redemption period and, after deletion, becomes available for registration by anyone.Renewal costs increase at each stage; therefore, we strongly recommend not letting your domain expire. The auto-renewal option completely eliminates this risk.

Question 21

What is Whois privacy (privacy protection) and why is it important?

Accepted Answer

Whois privacy prevents your personal information such as name, address, and phone number—required during domain registration—from being publicly visible in the Whois database. If this information is not hidden, the risk of spam, telemarketing, and malicious targeting increases.
We especially recommend enabling Whois privacy for individual users and personal website owners. You can easily activate this feature from the Sadece Hosting domain panel.

Question 22

Can my domain be stolen, and how can I protect it?

Accepted Answer

Yes, if proper security measures are not taken, domains can be stolen (domain hijacking). To protect yourself, always keep the transfer lock active, use a strong and unique password, enable two-factor authentication, and activate Whois privacy.
It is also critical to secure the email address linked to your account; domain management largely depends on email verification. If you notice any suspicious activity, contact our support team immediately.

Question 23

What can I do if my brand name is already registered as a domain by someone else?

Accepted Answer

In this case, you can file a complaint through ICANN’s UDRP (Uniform Domain-Name Dispute-Resolution Policy) process or relevant arbitration mechanisms in Turkey. If you have a registered trademark, we recommend seeking support from an intellectual property lawyer to initiate legal action. Alternatively, you can contact the domain owner directly and make a purchase offer. Therefore, registering domain names that match your brand as early as possible is the best approach.

Question 24

Do you offer free DNS hosting services?

Accepted Answer

Yes, free DNS management is provided for domains registered or pointed to Sadece Hosting. You can easily add, edit, or delete A, CNAME, MX, TXT, and NS records from the domain management panel.DNS management is commonly used for email configuration (SPF, DKIM, DMARC), SSL verification, and subdomain routing.

Question 25

What is a Child DNS (Glue Record), and how is it created?

Accepted Answer

A Child DNS (Glue Record) is a DNS record that allows you to create your own name server addresses. For example, if you want to define a custom name server such as "ns1.yoursite.com", you need to create a Child DNS record. This feature is especially useful for reseller hosting customers.
Child DNS records can be created through the Sadece Hosting domain management panel. You can get assistance from our support team for technical details.

Question 26

What is the difference between a domain and a subdomain?

Accepted Answer

A domain is your main address (example.com), while a subdomain is a subsection added before the main domain (such as blog.example.com or shop.example.com). You do not need to purchase an additional domain to create a subdomain; it can be easily defined through your hosting control panel.
Subdomains allow you to present separate content for different sections, languages, or applications without splitting your main website. In some cases, using subdirectories (/blog) instead of subdomains may be more advantageous for SEO.

Question 27

Can I redirect my domain to another URL without hosting?

Accepted Answer

Yes, you can redirect your domain to another URL (for example, your social media profile or another website) without purchasing hosting. This process can be done through the DNS management panel by configuring an A record or a URL redirect setting.If you want to host your own content, you will need to purchase a hosting package in addition to your domain.

Question 28

How can I add an email (MX) record to my domain?

Accepted Answer

An MX (Mail Exchanger) record specifies which server will handle your domain’s email traffic. You can add an MX record by accessing the DNS records section in the Sadece Hosting domain management panel; you only need to specify the priority value and the mail server address.
If you are using Google Workspace, Microsoft 365, or a custom mail server, you need to enter the MX record values provided by your service provider. You can also strengthen your email security by adding SPF and DKIM records.

Question 29

How can I renew my domain?

Accepted Answer

Domain renewal is performed through the Sadece Hosting customer panel. You can go to the "My Domains" section, select the domain that is about to expire, and initiate the renewal process. After payment confirmation, your domain will be extended for the selected period.We recommend renewing your domain at least 30 days before its expiration date. You can fully automate this process by enabling the auto-renewal option.

Question 30

Is there an auto-renewal option?

Accepted Answer

Yes, you can enable auto-renewal from the Sadece Hosting domain panel. With this feature, your domain is automatically renewed using your registered payment method before it expires, eliminating the risk of losing your domain.Before auto-renewal, make sure your balance or card information is up to date; if the payment fails, the renewal will not be completed and your domain may be at risk.

Question 31

What determines domain prices?

Accepted Answer

Domain prices vary depending on the extension type (.com, .net, .com.tr, etc.), registration period, and wholesale prices set by the registry authority. While generic extensions (.com, .net) are usually fixed-priced, premium domains can be sold at much higher prices based on their market value.

Question 32

What is the domain lifecycle?

Accepted Answer

The domain lifecycle consists of five stages: registration (active), expiration (expired), grace period, redemption period, and deletion. Renewal is possible at each stage, but the cost increases over time.During the grace period, renewal can be completed at the standard price, while entering the redemption period requires paying additional high fees. After the deletion stage, the domain becomes available for registration by anyone; therefore, timely renewal is critical.

Question 33

Does Sadece Hosting provide 24/7 support for domain services?

Accepted Answer

Yes. You can reach the technical support team 24/7 via phone (0850 300 0 300), email, and live support channels. You can get expert domain support on topics such as domain registration, domain transfer, DNS configuration, .TR applications, and Whois updates.

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